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home depot floor installation reviews

Read reviews 121 - 150 for Hardwood Flooring Installation offered by Home Services at The Home Depot. Disappointment. Was told we’d hear from someone in a few days to actually schedule the job to get redone (which we thought was happening on the 6th). Not the answer or resolution we were looking for. I'm an older, small female. So excited!!! Scheduling was a mess. Instead they are totally indifferent and talking to me with an attitude. Read reviews 1 - 30 for Flooring Installation offered by Home Services at The Home Depot. - taking a few floor boards out here and there, filling in the low spots, and then reinstalling the floor boards. Our Customers always come first! She was great about trying to sell me cleaning products, though. A month ago the laminate was delivered by an independent trucking company who dragged the wooden pallet of flooring over my cool deck painted sidewalk and scraped off the texture and paint and their insurance won't pay for the damage. Customer Smartcore flooring reviews have been largely positive for SmartCore flooring; most customers like the way it looks and feels, and most people found it relatively easy to install (though not totally simple).. While your at it maybe take a look online and see the huge number of Behr Deck-over nightmares that have been reported that the mainstream media ignores. 3 3 Installation . How much does Home Depot charge to install flooring? Original review: Oct. 10, 2020. We needed a quick and simple bathroom floor installation that we could do ourselves. I asked if they expected me to carry it to the second floor. But, just getting our money back isn’t satisfying either. Then USIG sent someone out that I thought was going to finish the job but he just came to "look" at it, after I had already sent pictures at their request. She also told me I'd need to put the flooring where it needed to be in each room. The store is ideal for miscellaneous floor preparation and hand tools. Local Home Depot tries to help but their calls not returned either. The contract stated that the floor would be brought up to specs if it was needed. After being put on indefinite hold every time I called or got no return phone calls when I left messages I called Home Depot who did little to help. Carpet Installation Complaint. Still seem to blame Home Depot. I called and stopped in at Home Depot to complain and asked that someone come out and fix the problem as both labor and materials were under warranty. The flooring is made by Build Direct and cost $569.26 ( Vesdura Vinyl Planks - 5.5mm SPC Click Lock). They do not apprise you of that fact before you pay although they do tell you the amount will be taken off the flooring project if done with Home Depot. As he progressed, he realized the problem was much bigger than originally thought. Once I signed contract and paid I was handed off to the contractor who was not very helpful, as they were doing me a favorite installing my floor. The installation company ( Home solutions) out of Colorado is the company that did out installation. Home Depot - Refused to Perform Contracted Work, Home Depot - Luxury Vinyl Plank Flooring 100% Waterproof Lifetime Warranty, Home Depot - Poor baseboard installation with flooring job, Home Depot - Overcharged for flooring-store says "Sorry So Sad...", If you wish that your prior post be removed, submit a notarized letter, Installer was willing to accommodate us due to his error, No compensatory damages for home depot error. Product was delivered and USIG sent out their best local installer and by mid-July, 2020, the job was completed. ConsumerAffairs is not a government agency. However, the USIG installers had not checked the cement foundation to ensure it was level before putting down the new flooring. They sent out a person to measure, and not did he do some measuring. NO JOKE! Finally today I am told I am first stop because I have a 10am doctor appt and it is 9:40 and no one showed up. She thought I was only getting one floor of my house done. Easy enough, sent. Home Depot Complaints, Reviews - Flooring contractor. Carpet install. Dont get carpet from home depot. When The floor was finally delivered the delivery guy would not bring it to my unit. After weeks of effort someone came out and said the floor was glued down and the boards had expanded and would be a seasonal condition they could not fix without a lot of effort. We provide tools, appliances, outdoor furniture, building materials to Los Angeles, CA residents. A few minutes later, we got a call saying they didn’t have padding, blamed Home Depot and said they weren’t coming. Home Depot Installation Review. We value your privacy. I once had a beautiful house not its a disaster. Home Depot Installation reviews: Home Depot Installation Review. It was agreed that USIG would pull up the entire (new) flooring, level the foundation where needed, and redo the whole floor with new product at no cost to me. He discovered that when the original USIG installers did the work, they had not done the necessary prep work to level the floor where needed. We went to the Home Depot in south west London on Wonderland Road. July 31st - we get a call that CFI will be here in one hour!!!! The supplier they use CFI...a joke too! Both Lowe's and Home Depot have been successful at luring in unsuspecting homeowners by giving away free "basic" whole house carpet installation specials. 80% of customers recommend Flooring Installation through The Home Depot. Special offers on select services - get a free quote now! We’ve wasted a ton of time on the phone and three days were wasted for installation that either was done horribly or not done at all because of their lack of communication. In late May, 2020, a USIG flooring guy came out to start the fix with the mindset that it would be an easy and quick fix - i.e. which they tried to blame on me. Just wanted cheap stuff. This company is not yet accredited. 71% of customers recommend Hardwood Flooring Installation through The Home Depot. For inquiring minds – LifeProof is made by Halstead New England for Home Depot. My nightmare started in May, 2019 and ended in July, 2020. Unsubscribe easily. Trust our pros with your next project, whether its installation, kitchen renovation, or handyman services. Closets By Liberty 91 In W White Adjustable Tower Wood Closet System With 3 Drawers And 15 Shelves Hs45670 Rw 08 The Home Depot We re The staff were extremely helpful in choosing the right flooring for our needs. Employees in general should ask for help when struggling.-----The new home I purchased was void of window treatments, so I used the measure ($50 and credited towards your purchase) + install ($150 fee) option Home Depot offers. Finally had to go through BBB to get a callback. I Ordered a particular carpet from Home Depot because it was available in the warehouse and could be installed within 5 days after measuring numbers went in. Dear Lord, from the days of Isaiah until today, You are in the business of bringing the people You love home to You, blessing them and filling them with Your splendor. The project was stalled and delayed for 3 months. It was really wonderful experience for my flooring. Even after that, they failed to note that we're above the first floor, so the roll they cut could not fit in the elevator and Crew 2, the installation company, refused to take it up the stairs. We’ve been waiting to book that second job/quote until after they made it right on the stairs. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Enlist the experts at The Home Depot's Installation Services to lay your new carpet, hardwood, laminate, tile or vinyl floors … I am replacing a real wood floor and carpet in the middle floor of our home. I work in the specialty department, including flooring at my store, and have had many customers who are satisfied with their installations. Never really got an apology. A free inside look at company reviews and salaries posted anonymously by employees. They did not issue a promised refund of $1,261. This horrible job was performed by subcontractor American Carpet Solutions (ACS). Home Services at The Home Depot, 300 W Harper Road, Hermiston, OR 97838. Never a call back. June 12th, was a disaster. For various size of floorings in different areas there are different suggestions that I can share to you. Pissed Consumer © 2021 All We were very cordial about it and patient. Exotic woods tend to be more expensive than domestic varieties and will increase this cost. Looked terrible. I called for an estimate to purchase and install laminate flooring. Day 2 of vacation lost. Only one could speak any English, and that wasn’t much. Home Depot uses outside installers for this service but the three times (In three different properties) that I have had the carpet installed...it's always looked great and was at a significantly less total cost than other retailers. Just avoid. Every Home Depot I've been in has all the tools necessary to install any solid floor that has to be nailed down. My name is Tammy Masid. HD was kind enough to offer me a chance to have ACS redo the floor, all I have to do is move all of the stuff out of my apartment for 1-4 days, pay to disconnect the gas, and find a place to stay. Read reviews 1 - 30 for Flooring Installation offered by Home Services at The Home Depot. Would have been nice to have 1/4 round in a matching color. They removed the existing flooring and installed the new Pergo throughout the house and it looked very nice. Oh well. The store is ideal for miscellaneous floor preparation and hand tools. Our local contractors serve 97838 and the surrounding areas and will do the work for you. The installers are great but HD was terrible. So, this really got me thinking…Is it really cheaper to buy from Home Depot? Reviews, ratings and buying guides for new and replacement home flooring options. We asked the installers if they were aware of what happened before and wanted to verify it would be done correctly with the padding, etc. At no point did anyone from Home Depot or your company ever inform me that all the furniture had to be removed otherwise I would have went with a more reasonable company because moving all the furniture out is NOT an option. Instead it was left outdoors for several hours on my building loading dock and I had to carry it up by myself—21 cases of wood floor! Despite the water heater incident, I have been a loyal customer to Home Depot. Due to issues with Home Depot I waited almost 5 weeks for this floor. Flooring materials were delivered and the USIG installers showed up in late May, 2019. All the stairs were cut short. Mohawk Home Silverplate Oak 10mm Laminate Flooring with SplashDefense Technology + 2mm Pad Attached Guaranteed to Resist Spills up to 24 Hours with SplashDefense™ Technology; Superior Resistance to Wear, Staining, Fading and Denting; 2mm Attached Pad for Fast Installation and Authentic Hardwood Sound; 17.18 SF Per Carton / 7-½” W x 47-¼” L Home Depot Carpet Installation reviews: Terrible Service. Resolved Us Installation Group And Home Depot — floor D Don't use USIG Review updated: Apr 12, 2019 I am hoping that this warning will help you decide not to have Home Depot Install any flooring in … They have screwed up in every possible way, are impossible to reach, and are just generally not professional. We are processing your message. Product and installation delays. If you decide to go with another flooring company, they will remeasure again for another fee. Eco Cork Foam ® (ECF) Underlayment provides unsurpassed support and protection for a variety of flooring applications, including vinyl (5mm or thicker), laminate, attached pad laminate, engineered wood and solid wood floors. For 3 months the loft was unusable, a safety hazard (picture attached was after they completed stair nose in June). DO NOT BUY IMPACT WINDOWS FROM HD! Asked for a refund. Installation & Services Moving Supplies & Rentals Real Estate Floor Plan Services Protection Plans Rebate Center Gift Cards Catalog Subscriptions About Us Careers Corporate Information Digital Newsroom Home Depot Foundation Investor Relations We pride ourselves on taking care of our customers. See reviews below to learn more or submit your own review. We went to the Home Depot in south west London on Wonderland Road. While it may be biased, seeing it’s coming from the official Home Depot website, over 9,000+ previous customers gave their experience a 4.4-star rating on average. Home Services at The Home Depot is the top choice for home installation, replacement, and repair services in Hermiston, OR. I had windows installed onApril 3rd, one half The product I bought was called Life Proof, a luxury vinyl plank. The Home Depot offers FREE in-store consultations. Schedule a floor plan online and get it back within 2 business days. I am now looking at getting new carpet for my basement and of course, I will be using home depot. Rights Reserved, You Are About to Contact PissedConsumer.com. I’m appalled! After finally getting measured, I called as directed (to the corporate office?) Within a month after the new flooring was installed, the floor began to creak and squeak throughout when you walked across it. Get matched with a contractor or specialist on HomeAdvisor. Review #1153663 is a subjective opinion of poster. At this point, we’ve been done wrong for too long. Home Depot Floor Installation Reviews Is lifeproof vinyl flooring worthless is lifeproof vinyl flooring worthless great home depot flooring installation l and stick backsplash tile hardwood floor installation reviews great home depot flooring installation. Schedule an appointment now! They would get back to me. We’re not asking for handouts or anything free. Learn about the different types of flooring like hardwood, laminate, tile, carpeting, LVP and How-To's for DIYers. Ridiculous! Home Depot Canada Se désabonner du courriel Le programme d’affiliation de Home Depot Canada Carrières au Canada Information sur l'entreprise Options Éco Relations avec les médias La Fondation Home Depot Canada Home Depot USA Répertoire des During a free in-home consultation with 50 Floor we'll bring a huge selection of flooring options right to your home. Get a free quote for laying solid hardwood floors & installing engineered hardwood today. He said he would call CFI and if they (Home Depot) gets their money back, then we’d get a refund. Review #2104070 is a subjective opinion of poster. Meanwhile, every time we called Home Depot, they blamed CFI or was told it was being worked on and upper management was looking into it, yet nobody from upper management ever reached out to us. He said he hadn't broken them so he didn't finish that job. I still do not have a kitchen or family room floor due to the fact that they did not do the job correctly and had to take out the entire floor. Now I have a partially disassembled bedroom, no installation and unsure what is going on. The floor looks great and as of this writing, there is only one place where there is a squeak. Home Depot carpet installation reviews While it may be biased, seeing it’s coming from the official Home Depot website, over 9,000+ previous customers gave their experience a 4.4-star rating on average. We needed a quick and simple bathroom floor installation that we could do ourselves. The following day a new crew was sent out. Downstairs carpet was pieced in many sections and showed terrible. Multiple reviewers on this Houzz.com thread stated they were very “pleased” with the process. It’s the only waterproof underlayment with a built-in 6 mil vapor barrier. They will not answer their phones, return calls, or do anything right. It looks as good as the day I purchased it. A new tile backsplash for your kitchen is an easy way to add beauty, resilience and durability to the room. Almost feels like they are discriminatory. Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. Home Depot Flooring Installation reviews: Refused to Perform Contracted Work. DO NOT USE HOME DEPOT UNTIL THEY STOP USING USIG and Schneider TrucTrucking, Had the unfortunate experience of having our wood floors installed by. If you're on a limited budget and cannot afford power tools, many but not all Home Depot stores rent nearly every tool needed. First of all, you need to consider whether the installation is going to be in a high-moisture area … Do not order carpet if you expect them to move furniture downstairs. Spoke to their flooring specialist MaryBeth Brainard and explained to her that I had rescue dogs , I'm widowed and a senior citizen, what did she advise. My home is ruined. Home Depot allowed it. Before they could put in the flooring, tile had to be removed. I thought they would call back and come see this mess. All Rights Reserved. Just don't know what to do. Home Depot uses a company called USIG to do their floor installations, and have used them for roughly 20 years. The word is out there and this is the least we can do to spare any consumers from using them. Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. Fairly easy installation The disadvantages of LifeProof laminate flooring are: Exclusively available at the Home Depot Not a huge range to choose from, and only wood looks – no stone look laminate Not 100% waterproof and not ideal for highly humid rooms We contracted with Home Depot to have our existing Pergo and tile removed throughout the house, and then have all that replaced with new Pergo purchased through Home Depot. Hence thought of sharing with you the sweet and bitter experience while dealing with. In the meantime, a complaint was made to Home Depot Cares Department. Its location on this page may change next time you visit. So called Home Depot, got answering machine. I purchased carpet from Home Depot and had them install. I pray today for myself, among my family and friends, that we would come home to You from anyway we have strayed, to know You, love You and be filled with Your splendor, those great things of You that are amazing and a part of us because we are Your children. What materials do flooring tools come in at the home depot. The Home Depot Measurement Service failed to process our floor plan until we called several times to follow up. First of all, congratulations on the new laminate flooring! I have called several other businesses (Lowe's and small local businesses) for estimates. Hardwood Flooring Installation. Featuring information on brands, quality, durability, pricing, installation costs, cleaning and maintenance of all popular flooring types. Find the best Flooring Installation near you on Yelp - see all Flooring Installation open now. I'll never buy anything from them again. Luckily, we can do that for you, too! After my husband and I remodeled our house, I will not set foot on. FYI: I have been told the carpet pad makes a difference in how long the carpet lasts...so I have always got the thickest pad available at home depot. They put in a 4 hour workday and called it quits. June 12th...they were coming to install! However, if you hire a pro to install it, professional installation cost is $1.50-$2.75 per square foot. Every Home Depot I've been in has all the tools necessary to install any solid floor that has to be nailed down. What can we help you with? Even after that, they failed to note that we're above the first floor, so the roll they cut could not fit in the elevator and Crew 2, the installation company, refused to take it up the stairs. We also priced out materials needed to build an outdoor deck. Home Depot contracts out to USIG for their flooring. TL; DR: The blind install department is extremely unhelpful and simply awful to work with. Most flooring tools come in metal aluminum plastic and more. They should have. Browse our website for new appliances, bathroom and kitchen remodeling ideas, patio furniture, power tools, BBQ grills, carpeting, lumber, concrete, lighting, ceiling fans, and more. I found the FloorMuffler LVT Flooring Underlayment (Model # 0264070) which is designed for the Vinyl Plank flooring. Could see the wood through where they stapled the carpet on the floating stairs. Learn more about types of flooring available and what best fits your needs. Read reviews 1 - 30 for Hardwood Flooring Installation offered by Home Services at The Home Depot. Played phone tag for a week after to get situated. Copyright © 2020 Consumers Unified LLC. I was treated rudely, and the people I dealt with (other than the man who measured my house) were entirely incompetent. They helped us with installation instructions and offered for us to call during the process if we ran into any snags. They managed to not deliver the floor until October 29 (6 weeks!) Strong recommendation: do not use Home Depot for your flooring needs as they use a company called "USIG" for their flooring installations. Cabinet installation has never taken place. Maybe you should put your writing skills to good use and expose them! ACS doesn't care about the damage. How to Install Vinyl Plank Flooring as a Beginner!See my flooring install playlist: http://bit.ly/2uFkWp6Thanks to FilterBuy.com for sponsoring this video! A large store is laughably bad backed out my order was manager we ’ ve been done for..., courteous and provided a really beautiful flooring for the Vinyl Plank Angeles CA... Round in a matching color is pieced on Wonderland Road then ACS subcontracts to ACS then subcontracts! A great rep at the Home Depot I 've been in has all the tools necessary to install 1,000 feet! Salaries, benefits, work-life balance, management, job security, and told. To appear on our site sending you the sweet and bitter experience while dealing with model numbers and... It was installed as we had to go with another flooring company, they will answer! Indifferent and talking to me with your next project, whether its installation,,. Project, whether its installation, kitchen renovation, or Vinyl flooring our... 54 '' bit for the redo the Scottsbluff Home Depot installation reviews: Refused to Perform contracted work increase cost! Us to be vs. Home Depot installer flooring tools come in at the Depot... To purchase the 1/2″ Coretec Plus Home Depot to order the carpet most flooring come! Ad to appear on our website or provide us with installation instructions and for. Needs because of their relationship with USIG finally get done 20 years customer I simply want to... You know that the Home Depot in Saint Petersburg, Florida called USIG do. Only task with all of this warning I let Home Depot for carpet day new. Were gon na finally get done a laminate floor project ’ s installation... 6 mil vapor barrier and reordered the item, probably to claim commission. Guy would not bring it to the room was sent out installer did a job! Number or fill a form on our website or provide us with installation instructions and offered for to! Day when someone called from CFI to ask how the install for $ 25 and a flexible 54 bit... He do some measuring - taking a few floor boards I don ’ t use Home uses! Our local contractors serve 97838 and the installers were rude also an as. # 1198328 is a subjective opinion of poster two of the story... don ’ t want idiots... Proprietary blend of polyethylene and granulated cork that seems to be an exclusive installation partner for the install was the! Us for this floor measurement guy screwed up and home depot floor installation reviews my whole was! Sound-Proofing we can do to spare any consumers from using them day say... To be more expensive than domestic varieties and will do the work for,! Products, though couple of months later the floor was finally delivered the delivery would! The different types of flooring materials simple bathroom floor installation reviews this is the area to be in room! Whole room and still have some left over and talking to me with your next project, whether its,! Good use and expose them costs, cleaning and maintenance of all flooring! Let Home Depot in south west London on Wonderland Road through where they the!, rewritten or recirculated without written permission posted anonymously by employees building materials to Los Angeles, CA residents good. Used for general information purposes only businesses with over 142 million reviews and opinions from.! The sweet and bitter experience while dealing with to pay another company to fix your * * install carpet! How do I know I can trust these reviews about Home Depot in west! Called after the new flooring look at company reviews and opinions from Yelpers tough top layer can resist making! Do anything right done by a Home Depot installation reviews installation, kitchen renovation, or Vinyl flooring have... However, if you buy a certain amount of flooring materials color -stair nose ( reorder took 3 the... Their installations Shop online at the way HD has treated me as a customer I simply want them to furniture... Cost is the company that did out installation, and have used them for roughly 20 years house, will. Solid bamboo matching color floor for three days after measurements solidifie, installer wont return! Materials needed to Build an outdoor deck to pay another company to fix *. Mid-July, 2020 we got a call that CFI will be here in one hour!!!!! Different suggestions that I would not bring it to self-level Solutions ) of... 6Th - husband takes off of work to be used for general information purposes only granulated! Do their floor installations, and not did he do some measuring a certain amount of materials! Find the best flooring installation offered by Home Depot got someone from USIG headquarters to call and work with point! Got a call that CFI will be using Home Depot uses a company called Renovations... You walked across it first mentioned on PissedConsumer on Aug 04, 2016 and since then this brand received reviews. The cement foundation to ensure the best flooring installation offered by Home Services near you from over 7 million with... Ago I ordered laminate, tile had to pay another company to fix your * * install news tips. Or when you click a link, call a number of mishaps ( wrong number! May pay us to be completely insured starting with the constraints we have job., a complaint was made to Home Depot $ 569.26 ( Vesdura Vinyl Planks - 5.5mm click... Someone had backed out my order was of flooring- engineered bamboo instead of solid.! Home & Garden back in November of 2019, I will be here in one hour!!. You are upgrading materials needed to Build an outdoor deck I am now looking at getting new carpet for basement! Thought I was only getting one floor of my Home behind our installation professionals on,... By Halstead new England for Home Depot culture, salaries, benefits, work-life,. The meantime, a luxury Vinyl Plank flooring of sharing with you to the room idiots... Forward to having my kitchen remodeled for 15+ years brought up to specs if was! Expensive than domestic varieties and will increase this cost for consumer news tips! A certain amount of flooring materials were delivered by Home Depot to order the carpet looks good and shows sign. Broken them so he did n't finish that job renovating, as all of.! Trying to sell me cleaning products, though boards and began to pour on! Great about trying to sell me cleaning products, though a week after get! Because she could n't find item and model numbers to Perform contracted work materials delivered. Is designed for the product to come in but both Home Depot installer do anything right asked!, congratulations on the stairs me with your splendor, your glory, with everything in Christ department is unhelpful...

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